.chat-page,
.support-chat-widget,
.chat-canned-reply-modal-shell {
  --chat-accent: var(--primary, var(--brand-500, #1a4fd8));
  --chat-accent-hover: var(--brand-600, #1846c7);
  --chat-accent-contrast: var(--primary-contrast, #ffffff);
  --chat-surface: var(--surface-elevated, #161b22);
  --chat-surface-muted: var(--surface-muted, #11151a);
  --chat-surface-soft: color-mix(in srgb, var(--chat-surface-muted) 78%, var(--chat-surface));
  --chat-border: var(--border, var(--line-color, #1f232a));
  --chat-border-soft: var(--border-soft, color-mix(in srgb, var(--chat-border) 80%, transparent));
  --chat-text: var(--text-primary, #e5e7eb);
  --chat-muted: var(--text-muted, #9ca3af);
  --chat-soft: var(--text-soft, #6b7280);
  --chat-kicker: color-mix(in srgb, var(--chat-accent) 70%, #ffffff);
  --chat-header-bg: linear-gradient(
    135deg,
    color-mix(in srgb, var(--chat-accent) 18%, var(--chat-surface)),
    var(--chat-surface) 74%
  );
  --chat-input-bg: color-mix(in srgb, #020617 22%, var(--chat-surface));
  --chat-message-bg: color-mix(in srgb, var(--chat-surface-muted) 86%, var(--chat-surface));
  --chat-message-own-bg: color-mix(in srgb, var(--chat-accent) 16%, var(--chat-surface));
  --chat-accent-soft-bg: color-mix(in srgb, var(--chat-accent) 12%, var(--chat-surface));
  --chat-danger: var(--danger, #ef4444);
  --chat-shadow: var(--shadow-soft, 0 18px 42px rgba(0, 0, 0, 0.22));
  color: var(--chat-text);
}

:root[data-theme="light"] .chat-page,
:root[data-theme="light"] .support-chat-widget,
:root[data-theme="light"] .chat-canned-reply-modal-shell {
  --chat-surface: #ffffff;
  --chat-surface-muted: #f5f8fc;
  --chat-surface-soft: #eef3f8;
  --chat-border: #d8e1ec;
  --chat-border-soft: #e3ebf4;
  --chat-text: #0f172a;
  --chat-muted: #475569;
  --chat-soft: #64748b;
  --chat-kicker: var(--chat-accent);
  --chat-header-bg: linear-gradient(
    135deg,
    color-mix(in srgb, var(--chat-accent) 8%, #ffffff),
    #ffffff 76%
  );
  --chat-input-bg: #ffffff;
  --chat-message-bg: #f8fafc;
  --chat-message-own-bg: color-mix(in srgb, var(--chat-accent) 10%, #ffffff);
  --chat-accent-soft-bg: color-mix(in srgb, var(--chat-accent) 9%, #ffffff);
  --chat-shadow: 0 16px 36px rgba(15, 23, 42, 0.07);
}

:root[data-theme="light"] .chat-page .chat-table .chat-row {
  background: var(--chat-surface) !important;
}

:root[data-theme="light"] .chat-page .chat-table .chat-row:hover {
  background: var(--chat-accent-soft-bg) !important;
}

:root[data-theme="light"] .chat-page .chat-filterbar input,
:root[data-theme="light"] .chat-page .chat-filterbar select,
:root[data-theme="light"] .chat-page .chat-field input,
:root[data-theme="light"] .chat-page .chat-field select,
:root[data-theme="light"] .chat-page .chat-field textarea,
:root[data-theme="light"] .chat-page .chat-side-form select,
:root[data-theme="light"] .chat-page .chat-reply-form textarea,
:root[data-theme="light"] .chat-page .chat-feedback-form textarea,
:root[data-theme="light"] .chat-page .chat-thread-search input,
:root[data-theme="light"] .chat-page .chat-inline-message-form textarea,
:root[data-theme="light"] .support-chat-widget .chat-feedback-form textarea {
  background: var(--chat-input-bg) !important;
  color: var(--chat-text) !important;
}

.chat-page *,
.support-chat-widget *,
.chat-canned-reply-modal-shell * {
  box-sizing: border-box;
}

.chat-page {
  display: grid;
  gap: 18px;
}

.chat-page-header {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 16px;
  padding: 22px;
  border: 1px solid var(--chat-border-soft);
  border-radius: 8px;
  background: var(--chat-header-bg);
  box-shadow: var(--chat-shadow);
}

.chat-page-header > div {
  min-width: 0;
}

.chat-peer-head {
  display: flex;
  align-items: center;
  gap: 12px;
  min-width: 0;
}

.chat-peer-head span:last-child {
  min-width: 0;
}

.chat-page-header h1 {
  margin: 4px 0 8px;
  color: var(--chat-text);
  font-size: 1.45rem;
  line-height: 1.5;
}

.chat-page-header p {
  margin: 0;
  color: var(--chat-muted);
}

.chat-kicker {
  color: var(--chat-kicker) !important;
  font-size: 0.78rem;
  font-weight: 800;
}

.chat-svg-icon {
  display: block;
  width: 20px;
  height: 20px;
  fill: none;
  stroke: currentColor;
  stroke-linecap: round;
  stroke-linejoin: round;
  stroke-width: 1.9;
}

.chat-header-actions,
.chat-reply-actions,
.chat-settings-nav {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 10px;
}

.chat-button {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-height: 40px;
  padding: 0 16px;
  border: 1px solid color-mix(in srgb, var(--chat-accent) 72%, var(--chat-border));
  border-radius: 8px;
  background: var(--chat-accent);
  color: var(--chat-accent-contrast);
  font-weight: 800;
  text-decoration: none;
  cursor: pointer;
  transition:
    background-color 160ms ease,
    border-color 160ms ease,
    color 160ms ease,
    transform 160ms ease;
}

.chat-button:hover {
  background: var(--chat-accent-hover);
  border-color: var(--chat-accent-hover);
  color: var(--chat-accent-contrast);
  transform: translateY(-1px);
}

.chat-button-muted {
  border-color: var(--chat-border);
  background: var(--chat-surface-muted);
  color: var(--chat-text);
}

.chat-button-muted:hover {
  border-color: color-mix(in srgb, var(--chat-accent) 34%, var(--chat-border));
  background: var(--chat-accent-soft-bg);
  color: var(--chat-text);
}

.chat-icon-button {
  display: inline-grid;
  flex: 0 0 auto;
  place-items: center;
  width: 42px;
  height: 42px;
  border: 1px solid var(--chat-border-soft);
  border-radius: 999px;
  background: var(--chat-surface-muted);
  color: var(--chat-muted);
  text-decoration: none;
  cursor: pointer;
  transition:
    background-color 160ms ease,
    border-color 160ms ease,
    color 160ms ease,
    transform 160ms ease;
}

.chat-icon-button:hover {
  border-color: color-mix(in srgb, var(--chat-accent) 34%, var(--chat-border));
  background: var(--chat-accent-soft-bg);
  color: var(--chat-accent);
  transform: translateY(-1px);
}

.chat-button-danger {
  border-color: color-mix(in srgb, var(--chat-danger) 74%, var(--chat-border));
  background: color-mix(in srgb, var(--chat-danger) 90%, #111827);
  color: #ffffff;
}

.chat-button-danger:hover {
  border-color: var(--chat-danger);
  background: var(--chat-danger);
  color: #ffffff;
}

.chat-button:disabled {
  cursor: not-allowed;
  opacity: 0.55;
  transform: none;
}

.chat-stat-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(170px, 1fr));
  gap: 12px;
}

.chat-stat-grid-compact {
  grid-template-columns: repeat(3, minmax(0, 1fr));
}

.chat-stat,
.chat-empty,
.chat-form-card,
.chat-thread-panel,
.chat-side-card,
.chat-filterbar,
.chat-settings-nav {
  border: 1px solid var(--chat-border-soft);
  border-radius: 8px;
  background: var(--chat-surface);
  box-shadow: var(--chat-shadow);
}

.chat-stat {
  padding: 16px;
}

.chat-stat span,
.chat-muted,
.chat-row small,
.chat-meta-list dt,
.chat-field small {
  color: var(--chat-soft);
}

.chat-stat strong {
  display: block;
  margin-top: 8px;
  color: var(--chat-text);
  font-size: 1.6rem;
}

.chat-stat-alert strong {
  color: color-mix(in srgb, #dc2626 82%, var(--chat-text));
}

.chat-filterbar {
  display: grid;
  grid-template-columns: 1.5fr 1fr 1fr auto;
  gap: 12px;
  padding: 14px;
}

.chat-filterbar label,
.chat-field,
.chat-side-form label {
  display: grid;
  gap: 7px;
  color: var(--chat-text);
  font-size: 0.84rem;
  font-weight: 800;
}

.chat-filterbar input,
.chat-filterbar select,
.chat-field input,
.chat-field select,
.chat-field textarea,
.chat-side-form select,
.chat-reply-form textarea,
.support-chat-form input,
.support-chat-form textarea {
  width: 100%;
  border: 1px solid var(--chat-border);
  border-radius: 8px;
  background: var(--chat-input-bg);
  color: var(--chat-text);
  font: inherit;
  outline: none;
  transition:
    border-color 160ms ease,
    box-shadow 160ms ease,
    background-color 160ms ease;
}

.chat-filterbar input:focus,
.chat-filterbar select:focus,
.chat-field input:focus,
.chat-field select:focus,
.chat-field textarea:focus,
.chat-side-form select:focus,
.chat-reply-form textarea:focus,
.support-chat-form input:focus,
.support-chat-form textarea:focus {
  border-color: color-mix(in srgb, var(--chat-accent) 58%, var(--chat-border));
  box-shadow: 0 0 0 3px color-mix(in srgb, var(--chat-accent) 16%, transparent);
}

.chat-filterbar input::placeholder,
.chat-field input::placeholder,
.chat-field textarea::placeholder,
.chat-reply-form textarea::placeholder,
.support-chat-form input::placeholder,
.support-chat-form textarea::placeholder {
  color: var(--chat-soft);
}

.chat-filterbar input,
.chat-filterbar select,
.chat-field input,
.chat-field select,
.chat-side-form select {
  min-height: 40px;
  padding: 0 12px;
}

.chat-field textarea,
.chat-reply-form textarea {
  min-height: 118px;
  padding: 12px;
  resize: vertical;
}

.chat-inbox,
.chat-table {
  display: grid;
  gap: 10px;
}

.chat-messenger-shell {
  display: grid;
  grid-template-columns: minmax(260px, 350px) minmax(0, 1fr) minmax(250px, 300px);
  gap: 14px;
  align-items: start;
}

.chat-messenger-list-panel,
.chat-messenger-thread-panel,
.chat-messenger-info-panel {
  min-width: 0;
}

.chat-messenger-list-panel,
.chat-messenger-thread-panel {
  display: grid;
  gap: 12px;
}

.chat-filterbar-stack {
  grid-template-columns: 1fr;
}

.chat-bulk-form {
  display: grid;
  gap: 10px;
}

.chat-bulk-toolbar,
.chat-bulk-options {
  border: 1px solid var(--chat-border-soft);
  border-radius: 8px;
  background: var(--chat-surface);
  box-shadow: var(--chat-shadow);
}

.chat-bulk-toolbar {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 10px;
  padding: 10px 12px;
  color: var(--chat-muted);
  font-size: 0.82rem;
  font-weight: 900;
}

.chat-bulk-selection {
  grid-column: 1 / -1;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
}

.chat-bulk-toolbar strong {
  color: var(--chat-text);
}

.chat-bulk-toolbar select {
  width: 100%;
  min-width: 0;
  min-height: 38px;
  padding: 0 10px;
  border: 1px solid var(--chat-border);
  border-radius: 8px;
  background: var(--chat-input-bg);
  color: var(--chat-text);
  font: inherit;
}

.chat-bulk-select-all,
.chat-bulk-checkbox {
  display: inline-flex;
  align-items: center;
  gap: 7px;
  cursor: pointer;
}

.chat-bulk-select-all input,
.chat-bulk-checkbox input {
  width: 16px;
  height: 16px;
  accent-color: var(--chat-accent);
}

.chat-bulk-controls {
  display: grid;
  gap: 10px;
  padding: 12px;
}

.chat-bulk-options {
  overflow: hidden;
}

.chat-bulk-options summary {
  padding: 10px 12px;
  color: var(--chat-muted);
  font-size: 0.82rem;
  font-weight: 900;
  cursor: pointer;
}

.chat-bulk-controls label {
  display: grid;
  gap: 7px;
  color: var(--chat-muted);
  font-size: 0.82rem;
  font-weight: 900;
}

.chat-bulk-controls select {
  width: 100%;
  min-height: 38px;
  padding: 0 10px;
  border: 1px solid var(--chat-border);
  border-radius: 8px;
  background: var(--chat-input-bg);
  color: var(--chat-text);
  font: inherit;
}

.chat-bulk-tags {
  max-height: 145px;
  overflow: auto;
  box-shadow: none;
}

.chat-bulk-row {
  display: grid;
  grid-template-columns: 36px minmax(0, 1fr);
  gap: 8px;
  align-items: stretch;
}

.chat-bulk-checkbox {
  justify-content: center;
  align-self: stretch;
  min-height: 100%;
  border: 1px solid var(--chat-border-soft);
  border-radius: 8px;
  background: var(--chat-surface);
  color: var(--chat-muted);
  box-shadow: var(--chat-shadow);
}

.chat-bulk-checkbox span {
  position: absolute;
  width: 1px;
  height: 1px;
  overflow: hidden;
  clip: rect(0 0 0 0);
}

.chat-bulk-row .chat-row {
  min-width: 0;
}

.chat-conversation-list {
  max-height: 66vh;
  overflow: auto;
  padding-inline-end: 2px;
}

.chat-row {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 14px;
  min-width: 0;
  padding: 16px;
  border: 1px solid var(--chat-border-soft);
  border-radius: 8px;
  background: var(--chat-surface);
  color: var(--chat-text);
  text-decoration: none;
  box-shadow: var(--chat-shadow);
  transition:
    border-color 160ms ease,
    background-color 160ms ease,
  transform 160ms ease;
}

.chat-row-avatar,
.chat-peer-avatar {
  display: inline-grid;
  flex: 0 0 auto;
  place-items: center;
  width: 44px;
  height: 44px;
  border: 1px solid color-mix(in srgb, var(--chat-accent) 22%, var(--chat-border));
  border-radius: 999px;
  background: var(--chat-accent-soft-bg);
  color: color-mix(in srgb, var(--chat-accent) 82%, var(--chat-text));
  font-weight: 900;
}

.chat-row:hover {
  border-color: color-mix(in srgb, var(--chat-accent) 32%, var(--chat-border));
  background: var(--chat-accent-soft-bg);
  transform: translateY(-1px);
}

.chat-row-hot {
  border-color: color-mix(in srgb, var(--chat-accent) 46%, var(--chat-border));
  background: var(--chat-accent-soft-bg);
}

.chat-row-active {
  border-color: color-mix(in srgb, var(--chat-accent) 58%, var(--chat-border));
  background: color-mix(in srgb, var(--chat-accent) 15%, var(--chat-surface));
}

.chat-conversation-item {
  align-items: flex-start;
  padding: 13px;
}

.chat-row-main,
.chat-row-meta {
  display: grid;
  gap: 5px;
  min-width: 0;
}

.chat-row-main strong {
  color: var(--chat-text);
}

.chat-row-main small {
  overflow-wrap: anywhere;
}

.chat-row-meta {
  justify-items: end;
  color: var(--chat-muted);
  font-size: 0.86rem;
}

.chat-canned-reply-row {
  align-items: flex-start;
}

.chat-canned-reply-row .chat-row-main {
  flex: 1 1 320px;
}

.chat-canned-reply-row .chat-row-meta {
  flex: 0 0 auto;
}

.chat-row-actions {
  display: flex;
  flex: 0 0 auto;
  flex-wrap: wrap;
  align-items: center;
  justify-content: flex-end;
  gap: 8px;
}

.chat-row-actions form {
  margin: 0;
}

.chat-row-actions .chat-button {
  min-height: 34px;
  padding-inline: 12px;
  font-size: 0.82rem;
}

.chat-row-meta b,
.chat-field b,
.support-chat-error {
  color: color-mix(in srgb, var(--chat-danger) 88%, var(--chat-text));
}

.chat-chip {
  display: inline-flex;
  align-items: center;
  min-height: 24px;
  padding: 0 9px;
  border: 1px solid color-mix(in srgb, var(--chat-accent) 22%, transparent);
  border-radius: 999px;
  background: var(--chat-accent-soft-bg);
  color: color-mix(in srgb, var(--chat-accent) 84%, var(--chat-text));
  font-weight: 800;
}

.chat-priority,
.chat-tag-chip {
  --chat-chip-color: var(--chat-accent);
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-height: 24px;
  padding: 0 9px;
  border: 1px solid color-mix(in srgb, var(--chat-chip-color) 30%, transparent);
  border-radius: 999px;
  background: color-mix(in srgb, var(--chat-chip-color) 12%, var(--chat-surface));
  color: color-mix(in srgb, var(--chat-chip-color) 82%, var(--chat-text));
  font-size: 0.78rem;
  font-weight: 900;
  line-height: 1.4;
  white-space: nowrap;
}

.chat-priority-low {
  --chat-chip-color: #64748b;
}

.chat-priority-normal,
.chat-tag-blue {
  --chat-chip-color: #2563eb;
}

.chat-priority-high,
.chat-tag-amber {
  --chat-chip-color: #d97706;
}

.chat-priority-urgent,
.chat-tag-rose {
  --chat-chip-color: #e11d48;
}

.chat-tag-teal {
  --chat-chip-color: #0f766e;
}

.chat-tag-slate {
  --chat-chip-color: #475569;
}

.chat-tag-list {
  display: flex;
  flex-wrap: wrap;
  gap: 5px;
  min-width: 0;
}

.chat-sla-badge {
  --chat-sla-color: #2563eb;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: fit-content;
  min-height: 24px;
  padding: 0 9px;
  border: 1px solid color-mix(in srgb, var(--chat-sla-color) 32%, var(--chat-border));
  border-radius: 999px;
  background: color-mix(in srgb, var(--chat-sla-color) 10%, var(--chat-surface));
  color: color-mix(in srgb, var(--chat-sla-color) 82%, var(--chat-text));
  font-size: 0.76rem;
  font-weight: 900;
  line-height: 1.5;
  white-space: nowrap;
}

.chat-sla-ok {
  --chat-sla-color: #2563eb;
}

.chat-sla-warning {
  --chat-sla-color: #d97706;
}

.chat-sla-breached {
  --chat-sla-color: #dc2626;
}

.chat-empty {
  padding: 26px;
  text-align: center;
}

.chat-empty p {
  margin-bottom: 0;
  color: var(--chat-muted);
}

.chat-empty-tall {
  display: grid;
  min-height: 420px;
  align-content: center;
}

.chat-detail-grid {
  display: grid;
  grid-template-columns: minmax(0, 1fr) 320px;
  gap: 16px;
}

.chat-thread-head,
.chat-messenger-thread-panel {
  border: 1px solid var(--chat-border-soft);
  border-radius: 8px;
  background: var(--chat-surface);
  box-shadow: var(--chat-shadow);
}

.chat-thread-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  padding: 14px;
}

.chat-thread-head h2 {
  margin: 3px 0;
  color: var(--chat-text);
  font-size: 1.08rem;
}

.chat-thread-head small {
  color: var(--chat-muted);
}

.chat-messenger-thread-panel {
  overflow: hidden;
  gap: 0;
}

.chat-messenger-thread-panel .chat-thread {
  max-height: 58vh;
  padding: 16px;
}

.chat-messenger-thread-panel .chat-reply-form {
  padding: 14px;
  background: var(--chat-surface);
}

.chat-messenger-info-panel {
  display: grid;
  gap: 12px;
}

.chat-user-page {
  gap: 12px;
}

.chat-user-appbar {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 14px;
  padding: 12px 14px;
  border: 1px solid var(--chat-border-soft);
  border-radius: 8px;
  background: var(--chat-surface);
  box-shadow: var(--chat-shadow);
}

.chat-user-appbar-main {
  display: flex;
  align-items: center;
  gap: 12px;
  min-width: 0;
}

.chat-user-appbar-icon,
.chat-list-toolbar-icon {
  display: inline-grid;
  flex: 0 0 auto;
  place-items: center;
  width: 42px;
  height: 42px;
  border: 1px solid color-mix(in srgb, var(--chat-accent) 24%, var(--chat-border));
  border-radius: 999px;
  background: var(--chat-accent-soft-bg);
  color: var(--chat-accent);
}

.chat-user-appbar h1 {
  margin: 0;
  color: var(--chat-text);
  font-size: 1.08rem;
  line-height: 1.4;
}

.chat-user-appbar p {
  margin: 2px 0 0;
  color: var(--chat-muted);
  font-size: 0.82rem;
  font-weight: 800;
}

.chat-user-metrics {
  display: flex;
  flex-wrap: wrap;
  justify-content: flex-end;
  gap: 8px;
}

.chat-mini-stat {
  display: inline-flex;
  align-items: center;
  gap: 7px;
  min-height: 38px;
  padding: 0 10px;
  border: 1px solid var(--chat-border-soft);
  border-radius: 999px;
  background: var(--chat-surface-muted);
  color: var(--chat-muted);
}

.chat-mini-stat b {
  color: var(--chat-text);
  font-size: 0.96rem;
  line-height: 1;
}

.chat-mini-stat-hot {
  border-color: color-mix(in srgb, var(--chat-accent) 32%, var(--chat-border));
  background: var(--chat-accent-soft-bg);
  color: var(--chat-accent);
}

.chat-user-messenger-shell {
  grid-template-columns: minmax(285px, 365px) minmax(0, 1fr);
  gap: 0;
  align-items: stretch;
  height: clamp(460px, calc(100dvh - 285px), 760px);
  min-height: 0;
  overflow: hidden;
  border: 1px solid var(--chat-border-soft);
  border-radius: 8px;
  background: var(--chat-surface);
  box-shadow: var(--chat-shadow);
}

.chat-user-page .chat-messenger-info-panel {
  display: none;
}

.chat-user-page .chat-messenger-list-panel,
.chat-user-page .chat-messenger-thread-panel {
  min-height: 0;
  border: 0;
  border-radius: 0;
  background: var(--chat-surface);
  box-shadow: none;
}

.chat-user-page .chat-messenger-list-panel {
  grid-template-rows: auto minmax(0, 1fr);
  gap: 0;
  border-inline-end: 1px solid var(--chat-border-soft);
}

.chat-list-toolbar {
  display: flex;
  align-items: center;
  gap: 10px;
  min-height: 64px;
  padding: 10px 12px;
  border-bottom: 1px solid var(--chat-border-soft);
}

.chat-list-toolbar strong {
  min-width: 0;
  color: var(--chat-text);
  font-size: 1rem;
}

.chat-list-toolbar b {
  display: inline-grid;
  place-items: center;
  min-width: 26px;
  height: 26px;
  margin-inline-start: auto;
  padding: 0 8px;
  border-radius: 999px;
  background: var(--chat-accent);
  color: var(--chat-accent-contrast);
  font-size: 0.78rem;
  line-height: 1;
}

.chat-user-page .chat-conversation-list {
  align-content: start;
  max-height: none;
  min-height: 0;
  overflow: auto;
  gap: 4px;
  padding: 8px;
}

.chat-user-page .chat-row {
  gap: 10px;
  padding: 10px;
  border: 0;
  border-radius: 8px;
  background: transparent;
  box-shadow: none;
  transform: none;
}

.chat-user-page .chat-conversation-item {
  min-height: 72px;
}

.chat-user-page .chat-row:hover,
.chat-user-page .chat-row-active {
  background: var(--chat-accent-soft-bg);
  transform: none;
}

.chat-user-page .chat-row-hot {
  background: color-mix(in srgb, var(--chat-accent) 12%, var(--chat-surface-muted));
}

.chat-user-page .chat-row-avatar {
  width: 46px;
  height: 46px;
  background: color-mix(in srgb, var(--chat-accent) 15%, var(--chat-surface));
}

.chat-row-titleline {
  display: flex;
  align-items: center;
  gap: 7px;
  min-width: 0;
}

.chat-row-titleline strong {
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.chat-user-page .chat-row-main small {
  overflow: hidden;
  overflow-wrap: normal;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.chat-row-status-dot,
.chat-presence-dot {
  display: inline-block;
  flex: 0 0 auto;
  width: 8px;
  height: 8px;
  border-radius: 999px;
  background: color-mix(in srgb, #22c55e 84%, var(--chat-text));
  box-shadow: 0 0 0 3px color-mix(in srgb, #22c55e 14%, transparent);
}

.chat-row-status-dot-hot {
  background: var(--chat-accent);
  box-shadow: 0 0 0 3px color-mix(in srgb, var(--chat-accent) 16%, transparent);
}

.chat-row-state-icon {
  display: inline-grid;
  place-items: center;
  width: 24px;
  height: 24px;
  border-radius: 999px;
  color: color-mix(in srgb, #22c55e 84%, var(--chat-text));
}

.chat-row-state-icon .chat-svg-icon {
  width: 16px;
  height: 16px;
  stroke-width: 2.3;
}

.chat-user-page .chat-row-meta {
  gap: 7px;
  align-self: stretch;
  align-content: center;
  font-size: 0.76rem;
}

.chat-user-page .chat-row-meta b {
  display: inline-grid;
  place-items: center;
  min-width: 24px;
  height: 24px;
  padding: 0 7px;
  border-radius: 999px;
  background: var(--chat-accent);
  color: var(--chat-accent-contrast);
  font-size: 0.75rem;
}

.chat-user-page .chat-messenger-thread-panel {
  display: grid;
  grid-template-rows: auto auto auto minmax(0, 1fr) auto auto;
}

.chat-user-page .chat-thread-head {
  border: 0;
  border-bottom: 1px solid var(--chat-border-soft);
  border-radius: 0;
  background: var(--chat-surface);
  box-shadow: none;
}

.chat-user-page .chat-thread-head h2 {
  margin: 1px 0;
  overflow: hidden;
  color: var(--chat-text);
  text-overflow: ellipsis;
  white-space: nowrap;
}

.chat-user-page .chat-thread-head small {
  display: block;
  max-width: min(56vw, 540px);
  overflow: hidden;
  color: var(--chat-muted);
  text-overflow: ellipsis;
  white-space: nowrap;
}

.chat-user-page .chat-kicker {
  display: inline-flex;
  align-items: center;
  gap: 7px;
  margin: 0;
}

.chat-thread-context-strip {
  display: flex;
  gap: 8px;
  overflow-x: auto;
  padding: 9px 14px;
  border-bottom: 1px solid var(--chat-border-soft);
  background: var(--chat-surface-muted);
}

.chat-thread-context-strip span {
  display: inline-flex;
  flex: 0 0 auto;
  align-items: center;
  gap: 6px;
  max-width: 240px;
  min-height: 30px;
  padding: 0 10px;
  border: 1px solid var(--chat-border-soft);
  border-radius: 999px;
  background: var(--chat-surface);
  color: var(--chat-muted);
  font-size: 0.76rem;
  font-weight: 850;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.chat-thread-context-strip .chat-svg-icon {
  width: 16px;
  height: 16px;
  color: var(--chat-accent);
}

.chat-user-page .chat-thread-search {
  grid-template-columns: auto minmax(0, 1fr) auto;
  gap: 8px;
  padding: 10px 14px;
  background: var(--chat-surface);
}

.chat-search-icon {
  display: inline-grid;
  place-items: center;
  width: 34px;
  height: 34px;
  border-radius: 999px;
  color: var(--chat-muted);
}

.chat-search-icon .chat-svg-icon {
  width: 18px;
  height: 18px;
}

.chat-user-page .chat-thread-search input {
  min-height: 38px;
  border-radius: 999px;
  background: var(--chat-surface-muted);
}

.chat-user-page .chat-messenger-thread-panel .chat-thread {
  max-height: none;
  min-height: 0;
  padding: 16px;
  background:
    linear-gradient(135deg, color-mix(in srgb, var(--chat-accent) 5%, transparent) 25%, transparent 25%) 0 0 / 28px 28px,
    var(--chat-surface-soft);
}

.chat-user-page .chat-message-bubble {
  max-width: min(68%, 560px);
  border-radius: 8px;
  box-shadow: 0 10px 24px color-mix(in srgb, #020617 8%, transparent);
}

.chat-user-page .chat-message-support .chat-message-bubble,
.chat-user-page .chat-message-external .chat-message-bubble {
  background: var(--chat-surface);
}

.chat-user-page .chat-message-customer .chat-message-bubble {
  box-shadow: 0 12px 28px color-mix(in srgb, var(--chat-accent) 18%, transparent);
}

.chat-user-page .chat-message-bubble small {
  justify-content: flex-end;
  font-size: 0.72rem;
}

.chat-user-page .chat-feedback-panel,
.chat-user-page .chat-closed-note {
  margin: 10px 14px 0;
}

.chat-user-page .chat-reply-form {
  display: grid;
  gap: 8px;
  padding: 10px;
  border-top: 1px solid var(--chat-border-soft);
  background: var(--chat-surface);
}

.chat-user-composer,
.chat-reply-composer {
  display: grid;
  grid-template-columns: 44px minmax(0, 1fr) 44px;
  gap: 8px;
  align-items: end;
}

.chat-composer-attach,
.chat-composer-send {
  display: grid;
  position: relative;
  place-items: center;
  width: 44px;
  height: 44px;
  min-height: 44px;
  border: 1px solid var(--chat-border-soft);
  border-radius: 999px;
  background: var(--chat-surface-muted);
  color: var(--chat-muted);
  cursor: pointer;
}

.chat-composer-attach:hover,
.chat-composer-send:hover {
  border-color: color-mix(in srgb, var(--chat-accent) 34%, var(--chat-border));
  color: var(--chat-accent);
}

.chat-composer-send {
  border-color: var(--chat-accent);
  background: var(--chat-accent);
  color: var(--chat-accent-contrast);
}

.chat-composer-send .chat-svg-icon {
  transform: scaleX(-1);
}

.chat-composer-send:hover {
  background: var(--chat-accent-hover);
  color: var(--chat-accent-contrast);
}

.chat-composer-attach input[type="file"] {
  position: absolute;
  inset: 0;
  width: 100%;
  height: 100%;
  opacity: 0;
  cursor: pointer;
}

.chat-composer-attach[data-file-count]:not([data-file-count=""])::after {
  content: attr(data-file-count);
  display: grid;
  position: absolute;
  top: -4px;
  right: -4px;
  place-items: center;
  min-width: 18px;
  height: 18px;
  padding: 0 5px;
  border: 2px solid var(--chat-surface);
  border-radius: 999px;
  background: var(--chat-accent);
  color: var(--chat-accent-contrast);
  font-size: 0.68rem;
  font-weight: 900;
}

.chat-user-composer textarea,
.chat-reply-composer textarea {
  height: 44px;
  min-height: 44px;
  max-height: 116px;
  padding: 10px 14px;
  border: 1px solid var(--chat-border-soft);
  border-radius: 8px;
  background: var(--chat-surface-muted);
  color: var(--chat-text);
  line-height: 1.7;
  resize: none;
}

.chat-user-composer textarea:focus,
.chat-reply-composer textarea:focus {
  border-color: color-mix(in srgb, var(--chat-accent) 46%, var(--chat-border));
  background: var(--chat-input-bg);
  outline: none;
  box-shadow: 0 0 0 3px color-mix(in srgb, var(--chat-accent) 12%, transparent);
}

.chat-live-toast {
  position: fixed;
  right: 24px;
  bottom: 24px;
  z-index: 85;
  width: min(320px, calc(100vw - 40px));
  padding: 12px 14px;
  border: 1px solid color-mix(in srgb, var(--chat-accent) 24%, var(--chat-border));
  border-radius: 8px;
  background: var(--chat-surface);
  color: var(--chat-text);
  box-shadow: 0 18px 44px color-mix(in srgb, #020617 18%, transparent);
  text-align: right;
  cursor: pointer;
}

.chat-live-toast strong,
.chat-live-toast span {
  display: block;
}

.chat-live-toast span {
  color: var(--chat-muted);
  font-size: 0.84rem;
}

.chat-thread-panel {
  display: grid;
  gap: 14px;
  padding: 16px;
}

.chat-thread-panel-wide {
  width: 100%;
  max-width: none;
}

.chat-thread {
  display: grid;
  gap: 12px;
  max-height: 62vh;
  overflow: auto;
  padding: 4px;
}

.chat-thread,
.chat-conversation-list,
.chat-thread-context-strip,
.support-chat-messages {
  scrollbar-width: none;
  -ms-overflow-style: none;
}

.chat-thread::-webkit-scrollbar,
.chat-conversation-list::-webkit-scrollbar,
.chat-thread-context-strip::-webkit-scrollbar,
.support-chat-messages::-webkit-scrollbar {
  display: none;
  width: 0;
  height: 0;
}

.chat-message {
  display: flex;
}

.chat-message-customer {
  justify-content: flex-start;
}

.chat-message-support,
.chat-message-external {
  justify-content: flex-end;
}

.chat-message-bubble {
  max-width: min(72%, 640px);
  padding: 12px 14px;
  border: 1px solid var(--chat-border-soft);
  border-radius: 8px;
  background: var(--chat-message-bg);
  color: var(--chat-text);
}

.chat-message-support .chat-message-bubble,
.chat-message-external .chat-message-bubble {
  border-color: color-mix(in srgb, var(--chat-accent) 30%, var(--chat-border));
  background: var(--chat-message-own-bg);
}

.chat-user-page .chat-message-customer {
  justify-content: flex-end;
}

.chat-user-page .chat-message-support,
.chat-user-page .chat-message-external {
  justify-content: flex-start;
}

.chat-user-page .chat-message-support .chat-message-bubble,
.chat-user-page .chat-message-external .chat-message-bubble {
  border-color: var(--chat-border-soft);
  background: var(--chat-message-bg);
}

.chat-user-page .chat-message-customer .chat-message-bubble {
  border-color: color-mix(in srgb, var(--chat-accent) 64%, var(--chat-border));
  background: var(--chat-accent);
  color: var(--chat-accent-contrast);
}

.chat-user-page .chat-message-customer .chat-message-bubble p,
.chat-user-page .chat-message-customer .chat-message-bubble small {
  color: var(--chat-accent-contrast);
}

.chat-message-bubble p {
  margin: 0 0 8px;
  color: var(--chat-text);
  line-height: 1.9;
}

.chat-message-bubble small {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  align-items: center;
  color: var(--chat-soft);
}

.chat-message-status-list {
  display: inline-flex;
  align-items: center;
  gap: 3px;
}

.chat-status-icon,
.chat-icon-action {
  display: inline-grid;
  place-items: center;
  flex: 0 0 auto;
}

.chat-status-icon {
  width: 20px;
  height: 20px;
  border-radius: 999px;
  color: color-mix(in srgb, var(--chat-accent) 78%, var(--chat-soft));
}

.chat-status-icon svg,
.chat-icon-action svg,
.chat-deleted-message svg {
  width: 16px;
  height: 16px;
  fill: none;
  stroke: currentColor;
  stroke-width: 2;
  stroke-linecap: round;
  stroke-linejoin: round;
}

.chat-status-seen {
  color: color-mix(in srgb, #38bdf8 72%, var(--chat-accent));
}

.chat-status-edited {
  color: color-mix(in srgb, #f59e0b 72%, var(--chat-soft));
}

.chat-receipt {
  display: inline-flex;
  align-items: center;
  gap: 4px;
  color: color-mix(in srgb, var(--chat-accent) 74%, var(--chat-soft));
  font-weight: 900;
}

.chat-receipt::before {
  content: "";
  width: 5px;
  height: 5px;
  border-radius: 999px;
  background: currentColor;
}

.chat-user-page .chat-message-customer .chat-receipt,
.support-chat-message-customer .chat-receipt {
  color: rgba(255, 255, 255, 0.86);
}

.chat-typing-indicator {
  margin: 0 14px 10px;
  padding: 0 2px;
  color: var(--chat-muted);
  font-size: 0.82rem;
  font-weight: 800;
}

.chat-thread-search {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  align-items: center;
  gap: 10px;
  padding: 10px 14px;
  border-bottom: 1px solid var(--chat-border-soft);
  background: color-mix(in srgb, var(--chat-surface-muted) 56%, var(--chat-surface));
}

.chat-thread-search input {
  min-width: 0;
  min-height: 38px;
  padding: 0 12px;
  border: 1px solid var(--chat-border);
  border-radius: 8px;
  background: var(--chat-input-bg);
  color: var(--chat-text);
  font: inherit;
}

.chat-thread-search span {
  min-width: 54px;
  color: var(--chat-muted);
  font-size: 0.78rem;
  font-weight: 900;
  text-align: left;
}

.chat-message-search-hidden {
  display: none !important;
}

.chat-message-search-hit .chat-message-bubble {
  box-shadow: 0 0 0 2px color-mix(in srgb, #14b8a6 34%, transparent);
}

.chat-typing-indicator::after,
.support-chat-typing::after {
  content: "";
  display: inline-block;
  width: 1.15em;
  text-align: right;
  animation: chat-typing-dots 1.2s steps(4, end) infinite;
}

@keyframes chat-typing-dots {
  0% {
    content: "";
  }

  25% {
    content: ".";
  }

  50% {
    content: "..";
  }

  75%,
  100% {
    content: "...";
  }
}

.chat-attachments {
  display: grid;
  gap: 8px;
  margin-top: 8px;
}

.chat-attachments:empty {
  display: none;
}

.chat-attachment {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr);
  align-items: center;
  gap: 8px;
  min-width: 0;
  padding: 8px;
  border: 1px solid color-mix(in srgb, var(--chat-accent) 18%, var(--chat-border));
  border-radius: 8px;
  background: color-mix(in srgb, var(--chat-surface) 78%, var(--chat-accent-soft-bg));
  color: var(--chat-text);
  font-size: 0.82rem;
  font-weight: 800;
  text-decoration: none;
}

.chat-attachment span:last-child {
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.chat-attachment:hover {
  border-color: color-mix(in srgb, var(--chat-accent) 42%, var(--chat-border));
  background: var(--chat-accent-soft-bg);
  color: var(--chat-text);
}

.chat-attachment-image {
  grid-template-columns: 64px minmax(0, 1fr);
}

.chat-attachment-image img {
  display: block;
  width: 64px;
  height: 48px;
  border-radius: 7px;
  object-fit: cover;
  background: var(--chat-surface-muted);
}

.chat-attachment-icon {
  display: inline-grid;
  place-items: center;
  min-width: 42px;
  min-height: 30px;
  padding: 0 8px;
  border-radius: 7px;
  background: var(--chat-accent-soft-bg);
  color: color-mix(in srgb, var(--chat-accent) 86%, var(--chat-text));
  font-size: 0.72rem;
  font-weight: 900;
}

.chat-user-page .chat-message-customer .chat-attachment,
.support-chat-message-customer .chat-attachment {
  border-color: rgba(255, 255, 255, 0.42);
  background: rgba(255, 255, 255, 0.14);
  color: var(--chat-accent-contrast);
}

.chat-user-page .chat-message-customer .chat-attachment-icon,
.support-chat-message-customer .chat-attachment-icon {
  background: rgba(255, 255, 255, 0.18);
  color: var(--chat-accent-contrast);
}

.chat-message-internal {
  justify-content: center;
}

.chat-message-internal .chat-message-bubble {
  max-width: min(82%, 620px);
  border-style: dashed;
  border-color: color-mix(in srgb, #f59e0b 48%, var(--chat-border));
  background: color-mix(in srgb, #f59e0b 11%, var(--chat-surface));
}

.chat-deleted-message {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 34px;
  height: 34px;
  margin: 0;
  border: 1px solid color-mix(in srgb, var(--chat-muted) 26%, var(--chat-border));
  border-radius: 999px;
  background: color-mix(in srgb, var(--chat-surface-muted) 74%, transparent);
  color: var(--chat-muted) !important;
}

.chat-message-actions {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 8px;
  margin-top: 8px;
  padding-top: 8px;
  border-top: 1px solid color-mix(in srgb, var(--chat-border-soft) 72%, transparent);
}

.chat-message-actions details {
  min-width: 0;
}

.chat-message-actions summary,
.chat-link-button {
  border: 0;
  background: transparent;
  color: var(--chat-accent);
  font: inherit;
  font-size: 0.76rem;
  font-weight: 950;
  cursor: pointer;
}

.chat-link-button {
  padding: 0;
}

.chat-message-actions form {
  margin: 0;
}

.chat-message-actions summary.chat-icon-action {
  list-style: none;
}

.chat-message-actions summary.chat-icon-action::marker {
  content: "";
}

.chat-message-actions summary.chat-icon-action::-webkit-details-marker {
  display: none;
}

.chat-icon-action {
  width: 34px;
  height: 34px;
  padding: 0;
  border: 1px solid color-mix(in srgb, var(--chat-accent) 28%, var(--chat-border));
  border-radius: 999px;
  background: color-mix(in srgb, var(--chat-accent) 10%, transparent);
  color: var(--chat-accent);
  cursor: pointer;
  transition:
    background 140ms ease,
    border-color 140ms ease,
    color 140ms ease,
    transform 140ms ease;
}

.chat-icon-action:hover,
.chat-icon-action:focus-visible {
  border-color: color-mix(in srgb, var(--chat-accent) 58%, var(--chat-border));
  background: color-mix(in srgb, var(--chat-accent) 18%, transparent);
  color: color-mix(in srgb, var(--chat-accent) 88%, var(--chat-text));
  outline: none;
  transform: translateY(-1px);
}

.chat-icon-danger {
  border-color: color-mix(in srgb, #ef4444 34%, var(--chat-border));
  background: color-mix(in srgb, #ef4444 10%, transparent);
  color: color-mix(in srgb, #ef4444 78%, var(--chat-text));
}

.chat-icon-danger:hover,
.chat-icon-danger:focus-visible {
  border-color: color-mix(in srgb, #ef4444 58%, var(--chat-border));
  background: color-mix(in srgb, #ef4444 17%, transparent);
  color: #f87171;
}

.chat-inline-message-form {
  display: grid;
  gap: 8px;
  margin-top: 8px;
}

.chat-inline-message-form textarea {
  min-height: 74px;
  padding: 10px;
  border: 1px solid var(--chat-border);
  border-radius: 8px;
  background: var(--chat-input-bg);
  color: var(--chat-text);
  font: inherit;
}

.chat-inline-save {
  justify-self: end;
}

.chat-internal-label {
  display: inline-flex;
  margin-bottom: 6px;
  color: color-mix(in srgb, #f59e0b 82%, var(--chat-text));
  font-size: 0.78rem;
  font-weight: 900;
}

.chat-reply-form {
  display: grid;
  gap: 10px;
  padding-top: 12px;
  border-top: 1px solid var(--chat-border-soft);
}

.chat-feedback-panel {
  display: grid;
  gap: 12px;
  margin: 12px 0;
  padding: 14px;
  border: 1px solid color-mix(in srgb, #14b8a6 28%, var(--chat-border));
  border-radius: 8px;
  background: color-mix(in srgb, #14b8a6 8%, var(--chat-surface));
}

.chat-feedback-form {
  display: grid;
  gap: 12px;
}

.chat-feedback-head {
  display: grid;
  gap: 3px;
}

.chat-feedback-head strong,
.chat-feedback-summary strong {
  color: var(--chat-text);
  font-size: 0.94rem;
  font-weight: 950;
}

.chat-feedback-head small,
.chat-feedback-summary small {
  color: var(--chat-muted);
  font-size: 0.78rem;
  font-weight: 800;
}

.chat-rating-input {
  display: grid;
  grid-template-columns: repeat(5, minmax(38px, 1fr));
  gap: 8px;
  direction: ltr;
}

.chat-rating-input label {
  display: grid;
  min-width: 0;
  cursor: pointer;
}

.chat-rating-input input {
  position: absolute;
  opacity: 0;
  pointer-events: none;
}

.chat-rating-input span {
  display: grid;
  place-items: center;
  min-height: 38px;
  border: 1px solid var(--chat-border-soft);
  border-radius: 8px;
  background: var(--chat-surface);
  color: var(--chat-muted);
  font-weight: 950;
  transition: border-color 0.16s ease, background 0.16s ease, color 0.16s ease;
}

.chat-rating-input input:checked + span,
.chat-rating-input label:hover span {
  border-color: color-mix(in srgb, #14b8a6 58%, var(--chat-border));
  background: color-mix(in srgb, #14b8a6 14%, var(--chat-surface));
  color: color-mix(in srgb, #14b8a6 78%, var(--chat-text));
}

.chat-feedback-form textarea {
  min-height: 82px;
  padding: 11px;
  border: 1px solid var(--chat-border-soft);
  border-radius: 8px;
  background: var(--chat-input-bg);
  color: var(--chat-text);
  font: inherit;
  resize: vertical;
}

.chat-feedback-form b {
  color: var(--chat-danger);
  font-size: 0.78rem;
}

.chat-feedback-summary {
  display: flex;
  align-items: center;
  gap: 10px;
}

.chat-feedback-summary-side {
  align-items: flex-start;
}

.chat-feedback-score,
.chat-feedback-mini {
  display: inline-grid;
  place-items: center;
  min-width: 42px;
  min-height: 36px;
  padding: 0 10px;
  border-radius: 8px;
  background: color-mix(in srgb, #14b8a6 14%, var(--chat-surface));
  color: color-mix(in srgb, #14b8a6 80%, var(--chat-text));
  font-weight: 950;
}

.chat-feedback-comment {
  margin: 0;
  color: var(--chat-muted);
  font-size: 0.86rem;
  font-weight: 750;
  line-height: 1.9;
}

.chat-closed-note,
.support-chat-closed-note {
  display: grid;
  gap: 4px;
  padding: 12px;
  border: 1px dashed var(--chat-border);
  border-radius: 8px;
  background: var(--chat-surface-muted);
  color: var(--chat-muted);
  font-size: 0.84rem;
  font-weight: 800;
}

.chat-closed-note strong,
.support-chat-closed-note strong {
  color: var(--chat-text);
}

.chat-upload-control {
  display: grid;
  position: relative;
  grid-template-columns: minmax(0, 1fr) auto;
  align-items: center;
  gap: 10px;
  padding: 10px;
  border: 1px dashed color-mix(in srgb, var(--chat-accent) 34%, var(--chat-border));
  border-radius: 8px;
  background: var(--chat-accent-soft-bg);
  color: var(--chat-text);
  font-size: 0.82rem;
  font-weight: 900;
  cursor: pointer;
}

.chat-upload-control::after {
  content: "";
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 34px;
  min-height: 34px;
  padding: 0;
  border-radius: 8px;
  background: currentColor;
  color: var(--chat-accent);
  mask: url("data:image/svg+xml,%3Csvg viewBox='0 0 24 24' xmlns='http://www.w3.org/2000/svg'%3E%3Cpath d='m21.4 11.6-8.7 8.7a5 5 0 0 1-7.1-7.1l9.2-9.2a3.2 3.2 0 0 1 4.5 4.5l-9.2 9.2a1.5 1.5 0 0 1-2.1-2.1l8.5-8.5' fill='none' stroke='black' stroke-linecap='round' stroke-linejoin='round' stroke-width='2'/%3E%3C/svg%3E") center / 21px 21px no-repeat;
  box-shadow: inset 0 0 0 1px color-mix(in srgb, var(--chat-accent) 22%, var(--chat-border));
}

.chat-upload-control span {
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.chat-upload-control input[type="file"] {
  position: absolute;
  inset: 0;
  width: 100%;
  height: 100%;
  min-height: 0;
  opacity: 0;
  cursor: pointer;
}

.chat-note-form {
  display: grid;
  gap: 10px;
  padding: 14px;
  border-top: 1px solid var(--chat-border-soft);
  background: color-mix(in srgb, #f59e0b 7%, var(--chat-surface));
}

.chat-note-form textarea {
  min-height: 84px;
  padding: 12px;
  border: 1px solid color-mix(in srgb, #f59e0b 30%, var(--chat-border));
  border-radius: 8px;
  background: var(--chat-input-bg);
  color: var(--chat-text);
  font: inherit;
  resize: vertical;
}

.chat-template-bar,
.chat-status-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.chat-template-bar button {
  min-height: 34px;
  padding: 0 10px;
  border: 1px solid var(--chat-border-soft);
  border-radius: 999px;
  background: var(--chat-surface-muted);
  color: var(--chat-text);
  font: inherit;
  font-size: 0.8rem;
  font-weight: 800;
  cursor: pointer;
}

.chat-template-bar button:hover {
  border-color: color-mix(in srgb, var(--chat-accent) 38%, var(--chat-border));
  background: var(--chat-accent-soft-bg);
}

.chat-reply-actions {
  justify-content: space-between;
}

.chat-messenger-thread-panel .chat-reply-actions {
  display: grid;
  grid-template-columns: 1fr;
  align-items: stretch;
}

.chat-reply-actions label {
  display: grid;
  gap: 6px;
  min-width: 220px;
}

.chat-messenger-thread-panel .chat-reply-actions label {
  min-width: 0;
}

.chat-messenger-thread-panel .chat-reply-actions .chat-button {
  width: 100%;
}

.chat-side-panel {
  display: grid;
  align-content: start;
  gap: 12px;
}

.chat-side-card,
.chat-form-card,
.chat-settings-nav {
  padding: 16px;
}

.chat-side-card h2 {
  margin: 0 0 12px;
  color: var(--chat-text);
  font-size: 1rem;
}

.chat-side-card .chat-status-actions {
  margin-top: 14px;
}

.chat-meta-list {
  display: grid;
  gap: 10px;
  margin: 0;
}

.chat-meta-list div {
  display: flex;
  justify-content: space-between;
  gap: 12px;
}

.chat-meta-list dd {
  margin: 0;
  color: var(--chat-text);
  text-align: left;
}

.chat-activity-timeline {
  display: grid;
  gap: 10px;
}

.chat-activity-item {
  display: grid;
  grid-template-columns: 18px minmax(0, 1fr);
  gap: 10px;
  align-items: start;
  padding: 10px;
  border: 1px solid var(--chat-border-soft);
  border-radius: 8px;
  background: var(--chat-surface-muted);
}

.chat-activity-dot {
  width: 10px;
  height: 10px;
  margin-top: 7px;
  border: 2px solid var(--chat-surface);
  border-radius: 999px;
  background: var(--chat-accent);
  box-shadow: 0 0 0 3px var(--chat-accent-soft-bg);
}

.chat-activity-item strong {
  display: block;
  color: var(--chat-text);
  font-size: 0.86rem;
  line-height: 1.7;
}

.chat-activity-item p {
  margin: 2px 0 0;
  color: var(--chat-muted);
  font-size: 0.82rem;
  line-height: 1.8;
}

.chat-activity-item small {
  display: block;
  margin-top: 5px;
  color: var(--chat-soft);
  font-size: 0.74rem;
  font-weight: 800;
}

.chat-activity-empty {
  padding: 16px;
  box-shadow: none;
}

.chat-side-form,
.chat-form-card {
  display: grid;
  gap: 14px;
}

.chat-form-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 14px;
}

.chat-modal-form {
  display: grid;
  gap: 14px;
}

.chat-modal-actions {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  justify-content: flex-start;
  gap: 10px;
}

.chat-canned-reply-modal-shell .ui-modal-backdrop {
  background: rgba(5, 12, 22, 0.86);
}

:root[data-theme="light"] .chat-canned-reply-modal-shell .ui-modal-backdrop {
  background: rgba(12, 24, 38, 0.48);
}

.chat-canned-reply-modal-dialog .ui-modal-card {
  border-color: var(--chat-border) !important;
  background: var(--chat-surface) !important;
}

.chat-field-wide {
  grid-column: 1 / -1;
}

.chat-canned-reply-modal-dialog .ui-modal-title {
  font-size: 1.22rem;
}

.chat-canned-reply-modal-dialog .ui-modal-description {
  font-size: 0.86rem;
}

.chat-field-check {
  display: flex;
  flex-direction: row-reverse;
  justify-content: flex-end;
  align-items: center;
}

.chat-field-check input {
  width: auto;
  min-height: auto;
}

.chat-form-inline {
  grid-template-columns: repeat(6, minmax(0, 1fr));
  align-items: end;
}

.chat-check-list {
  display: grid;
  gap: 8px;
  margin: 0;
  padding: 12px;
  border: 1px solid var(--chat-border);
  border-radius: 8px;
  background: var(--chat-input-bg);
}

.chat-check-list legend {
  padding: 0 6px;
  color: var(--chat-text);
  font-size: 0.84rem;
  font-weight: 900;
}

.chat-check-list > div {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.chat-check-list label {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  min-height: 30px;
  padding: 0 9px;
  border: 1px solid var(--chat-border-soft);
  border-radius: 999px;
  background: var(--chat-surface-muted);
  color: var(--chat-text);
  font-size: 0.82rem;
  font-weight: 800;
}

.chat-check-list input {
  width: auto;
  min-height: auto;
}

.chat-settings-nav {
  padding: 10px;
}

.chat-settings-nav a {
  padding: 9px 13px;
  border-radius: 8px;
  color: var(--chat-muted);
  text-decoration: none;
}

.chat-settings-nav a:hover {
  background: var(--chat-accent-soft-bg);
  color: var(--chat-text);
}

.chat-settings-nav a.is-active {
  background: var(--chat-accent);
  color: var(--chat-accent-contrast);
}

.chat-report-filter {
  grid-template-columns: minmax(160px, 0.8fr) minmax(220px, 1.2fr) auto;
  align-items: end;
}

.chat-report-page .chat-stat-grid {
  grid-template-columns: repeat(6, minmax(0, 1fr));
}

.chat-report-grid {
  display: grid;
  grid-template-columns: minmax(280px, 0.85fr) minmax(0, 1.15fr);
  gap: 12px;
}

.chat-report-card {
  min-width: 0;
  padding: 18px;
  border: 1px solid var(--chat-border-soft);
  border-radius: 8px;
  background: var(--chat-surface);
  box-shadow: var(--chat-shadow);
}

.chat-report-card-head {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 14px;
  margin-bottom: 16px;
}

.chat-report-card-head h2 {
  margin: 4px 0 0;
  color: var(--chat-text);
  font-size: 1rem;
}

.chat-report-bars {
  display: grid;
  gap: 12px;
}

.chat-report-bar-row {
  display: grid;
  grid-template-columns: minmax(90px, 0.9fr) minmax(120px, 1.8fr) minmax(34px, auto);
  align-items: center;
  gap: 10px;
  color: var(--chat-muted);
  font-size: 0.86rem;
  font-weight: 800;
}

.chat-report-bar-row b {
  color: var(--chat-text);
  text-align: end;
}

.chat-report-bar-track {
  overflow: hidden;
  height: 9px;
  border-radius: 999px;
  background: var(--chat-surface-soft);
}

.chat-report-bar-track i {
  display: block;
  height: 100%;
  border-radius: inherit;
  background: var(--chat-accent);
}

.chat-report-legend {
  display: inline-flex;
  align-items: center;
  gap: 7px;
  color: var(--chat-muted);
  font-size: 0.78rem;
  font-weight: 800;
}

.chat-report-legend i {
  width: 10px;
  height: 10px;
  border-radius: 999px;
  background: var(--chat-accent);
}

.chat-report-legend i:last-of-type {
  background: color-mix(in srgb, #14b8a6 78%, var(--chat-accent));
}

.chat-report-trend {
  display: grid;
  grid-auto-flow: column;
  grid-auto-columns: 34px;
  gap: 8px;
  overflow-x: auto;
  min-height: 178px;
  padding-bottom: 4px;
}

.chat-report-day {
  display: grid;
  grid-template-rows: 132px auto;
  gap: 8px;
  justify-items: center;
  color: var(--chat-soft);
  font-size: 0.72rem;
  font-weight: 800;
}

.chat-report-day-bars {
  display: flex;
  align-items: end;
  justify-content: center;
  gap: 4px;
  width: 100%;
  padding: 8px 5px;
  border: 1px solid var(--chat-border-soft);
  border-radius: 8px;
  background: var(--chat-surface-muted);
}

.chat-report-day-bars i {
  width: 8px;
  min-height: 2px;
  border-radius: 999px 999px 3px 3px;
}

.chat-report-created {
  background: var(--chat-accent);
}

.chat-report-replies {
  background: color-mix(in srgb, #14b8a6 78%, var(--chat-accent));
}

.chat-report-table-wrap {
  overflow-x: auto;
}

.chat-report-table {
  width: 100%;
  min-width: 720px;
  border-collapse: collapse;
  color: var(--chat-text);
}

.chat-report-table th,
.chat-report-table td {
  padding: 13px 12px;
  border-bottom: 1px solid var(--chat-border-soft);
  text-align: start;
  white-space: nowrap;
}

.chat-report-table th {
  color: var(--chat-muted);
  font-size: 0.8rem;
  font-weight: 900;
}

.chat-report-table td {
  font-size: 0.88rem;
}

.chat-report-overdue-list {
  display: grid;
  gap: 10px;
}

.chat-report-overdue-row {
  display: grid;
  grid-template-columns: 42px minmax(0, 1fr) auto;
  align-items: center;
  gap: 12px;
  padding: 13px;
  border: 1px solid var(--chat-border-soft);
  border-radius: 8px;
  background: var(--chat-surface-muted);
  color: inherit;
  text-decoration: none;
  transition:
    border-color 160ms ease,
    background-color 160ms ease,
    transform 160ms ease;
}

.chat-report-overdue-row:hover {
  border-color: color-mix(in srgb, var(--chat-accent) 34%, var(--chat-border));
  background: var(--chat-accent-soft-bg);
  transform: translateY(-1px);
}

.chat-report-empty {
  box-shadow: none;
}

.support-chat-widget {
  position: fixed;
  left: 20px;
  bottom: 20px;
  z-index: 80;
  direction: rtl;
}

body:has(.cockpit-drawer-panel.is-open) .support-chat-widget,
body:has(.profile-drawer-panel.is-open) .support-chat-widget,
body:has(.drawer-panel.drawer-panel-open) .support-chat-widget {
  pointer-events: none;
  opacity: 0;
  transform: translateY(0.5rem) scale(0.96);
}

.support-chat-trigger {
  display: grid;
  place-items: center;
  position: relative;
  width: 58px;
  height: 58px;
  border: 1px solid color-mix(in srgb, var(--chat-accent) 68%, var(--chat-border));
  border-radius: 999px;
  background: var(--chat-accent);
  color: var(--chat-accent-contrast);
  box-shadow: 0 18px 44px color-mix(in srgb, #020617 28%, transparent);
  cursor: pointer;
  visibility: visible;
  transition:
    opacity 160ms ease,
    transform 160ms ease;
}

html[data-theme] body .support-chat-trigger {
  --chat-trigger-accent: var(--brand-500);
  --chat-trigger-fill: color-mix(in srgb, var(--chat-trigger-accent) 56%, rgba(11, 13, 16, 0.78));
  --chat-trigger-border: color-mix(in srgb, var(--chat-trigger-accent) 42%, rgba(255, 255, 255, 0.14));
  --chat-trigger-glow: color-mix(in srgb, var(--chat-trigger-accent) 16%, transparent);
  border-color: var(--chat-trigger-border);
  background:
    radial-gradient(circle at 82% 14%, var(--chat-trigger-glow), transparent 30%),
    linear-gradient(180deg, rgba(255, 255, 255, 0.07), rgba(255, 255, 255, 0.018)),
    var(--chat-trigger-fill);
  color: #f8fafc;
  box-shadow:
    var(--ui-shadow-control-accent, 0 5px 12px color-mix(in srgb, var(--chat-trigger-accent) 9%, transparent)),
    var(--ui-shadow-control-surface, 0 3px 8px rgba(2, 6, 23, 0.08)),
    var(--ui-shadow-control-inset, inset 0 1px 0 rgba(255, 255, 255, 0.07)),
    var(--ui-shadow-control-inset-bottom, inset 0 -5px 8px rgba(0, 0, 0, 0.06));
}

html[data-theme] body .support-chat-trigger:hover,
html[data-theme] body .support-chat-trigger:focus-visible {
  border-color: color-mix(in srgb, var(--chat-trigger-accent) 44%, rgba(255, 255, 255, 0.14));
  background:
    radial-gradient(circle at 82% 14%, color-mix(in srgb, var(--chat-trigger-accent) 18%, transparent), transparent 32%),
    linear-gradient(180deg, rgba(255, 255, 255, 0.09), rgba(255, 255, 255, 0.026)),
    color-mix(in srgb, var(--chat-trigger-fill) 94%, var(--chat-trigger-accent) 6%);
  color: #f8fafc;
  box-shadow:
    var(--ui-shadow-control-accent-hover, 0 6px 14px color-mix(in srgb, var(--chat-trigger-accent) 11%, transparent)),
    var(--ui-shadow-control-surface-hover, 0 5px 12px rgba(2, 6, 23, 0.1)),
    var(--ui-shadow-control-inset-strong, inset 0 1px 0 rgba(255, 255, 255, 0.1)),
    var(--ui-shadow-control-inset-bottom, inset 0 -5px 8px rgba(0, 0, 0, 0.06));
}

:root[data-theme="light"] body .support-chat-trigger {
  --chat-trigger-fill: color-mix(in srgb, var(--chat-trigger-accent) 76%, #ffffff 14%);
  --chat-trigger-border: color-mix(in srgb, var(--chat-trigger-accent) 58%, #ffffff);
  --chat-trigger-glow: color-mix(in srgb, var(--chat-trigger-accent) 16%, transparent);
}

:root[data-theme="light"] body .support-chat-trigger:hover,
:root[data-theme="light"] body .support-chat-trigger:focus-visible {
  border-color: color-mix(in srgb, var(--chat-trigger-accent) 44%, rgba(255, 255, 255, 0.14));
}

.support-chat-trigger-hot {
  animation: support-chat-pulse 1.3s ease-in-out infinite;
}

.support-chat-open .support-chat-trigger {
  z-index: 2;
  opacity: 1;
  pointer-events: auto;
  transform: scale(0.92);
  visibility: visible;
}

.support-chat-badge {
  position: absolute;
  top: -4px;
  right: -4px;
  display: grid;
  place-items: center;
  min-width: 21px;
  height: 21px;
  padding: 0 6px;
  border: 2px solid var(--chat-surface);
  border-radius: 999px;
  background: var(--danger, #ef4444);
  color: #ffffff;
  font-size: 0.72rem;
  font-weight: 900;
  line-height: 1;
}

@keyframes support-chat-pulse {
  0%,
  100% {
    transform: translateY(0);
  }

  50% {
    transform: translateY(-3px);
  }
}

.support-chat-toast {
  position: absolute;
  left: 0;
  bottom: 72px;
  width: min(320px, calc(100vw - 28px));
  padding: 12px 14px;
  border: 1px solid color-mix(in srgb, var(--chat-accent) 24%, var(--chat-border));
  border-radius: 8px;
  background: var(--chat-surface);
  color: var(--chat-text);
  box-shadow: 0 18px 44px color-mix(in srgb, #020617 18%, transparent);
  text-align: right;
  cursor: pointer;
}

.support-chat-toast strong,
.support-chat-toast span {
  display: block;
}

.support-chat-toast strong {
  margin-bottom: 4px;
  font-size: 0.92rem;
}

.support-chat-toast span {
  overflow: hidden;
  color: var(--chat-muted);
  font-size: 0.82rem;
  line-height: 1.8;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.support-chat-trigger svg,
.support-chat-head svg {
  width: 24px;
  height: 24px;
  fill: currentColor;
}

.support-chat-panel {
  position: absolute;
  left: 0;
  bottom: 72px;
  z-index: 1;
  width: min(410px, calc(100vw - 28px));
}

.support-chat-card {
  display: flex;
  flex-direction: column;
  height: min(690px, calc(100vh - 112px));
  min-height: min(540px, calc(100vh - 112px));
  max-height: min(690px, calc(100vh - 112px));
  overflow: hidden;
  border: 1px solid var(--chat-border-soft);
  border-radius: 8px;
  background: var(--chat-surface);
  color: var(--chat-text);
  box-shadow: 0 24px 60px color-mix(in srgb, #020617 24%, transparent);
}

.support-chat-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  flex: 0 0 auto;
  padding: 12px 14px;
  border-bottom: 1px solid var(--chat-border-soft);
  background:
    linear-gradient(135deg, color-mix(in srgb, var(--chat-accent) 13%, transparent), transparent 58%),
    var(--chat-surface);
}

.support-chat-person {
  display: flex;
  align-items: center;
  gap: 10px;
  min-width: 0;
}

.support-chat-person-copy {
  display: grid;
  min-width: 0;
}

.support-chat-avatar {
  display: inline-grid;
  flex: 0 0 auto;
  place-items: center;
  width: 36px;
  height: 36px;
  border: 1px solid color-mix(in srgb, var(--chat-accent) 22%, var(--chat-border));
  border-radius: 999px;
  background: var(--chat-accent-soft-bg);
  color: color-mix(in srgb, var(--chat-accent) 82%, var(--chat-text));
  font-weight: 900;
}

.support-chat-avatar-large {
  width: 52px;
  height: 52px;
  margin: 0 auto 8px;
}

.support-chat-head strong {
  overflow: hidden;
  color: var(--chat-text);
  font-size: 0.94rem;
  line-height: 1.5;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.support-chat-head small {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  margin-top: 3px;
  color: var(--chat-muted);
  font-size: 0.78rem;
}

.support-chat-head small i {
  width: 8px;
  height: 8px;
  border-radius: 999px;
  background: #22c55e;
  box-shadow: 0 0 0 4px color-mix(in srgb, #22c55e 14%, transparent);
}

.support-chat-head-actions {
  display: inline-flex;
  flex: 0 0 auto;
  align-items: center;
  gap: 8px;
}

.support-chat-head button {
  display: grid;
  place-items: center;
  width: 36px;
  height: 36px;
  border: 1px solid var(--chat-border-soft);
  border-radius: 999px;
  background: var(--chat-surface-muted);
  color: var(--chat-text);
  cursor: pointer;
}

.support-chat-history-link {
  display: inline-flex;
  align-items: center;
  min-height: 36px;
  padding: 0 11px;
  border: 1px solid var(--chat-border-soft);
  border-radius: 999px;
  background: var(--chat-surface-muted);
  color: var(--chat-text);
  font-size: 0.78rem;
  font-weight: 800;
  text-decoration: none;
}

.support-chat-context {
  display: flex;
  flex: 0 0 auto;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  padding: 9px 14px;
  border-bottom: 1px solid var(--chat-border-soft);
  background: var(--chat-surface-muted);
}

.support-chat-context span {
  flex: 0 0 auto;
  color: var(--chat-kicker);
  font-size: 0.74rem;
  font-weight: 900;
}

.support-chat-context strong {
  overflow: hidden;
  min-width: 0;
  color: var(--chat-text);
  font-size: 0.9rem;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.support-chat-loading,
.support-chat-notice {
  padding: 14px;
  color: var(--chat-muted);
}

.support-chat-notice {
  flex: 0 0 auto;
  margin: 10px 12px 0;
  padding: 8px 10px;
  border: 1px solid color-mix(in srgb, var(--chat-accent) 20%, var(--chat-border));
  border-radius: 8px;
  background: var(--chat-accent-soft-bg);
  color: color-mix(in srgb, var(--chat-accent) 82%, var(--chat-text));
  font-size: 0.8rem;
  font-weight: 800;
}

.support-chat-messages {
  display: flex;
  flex: 1 1 auto;
  flex-direction: column;
  gap: 12px;
  min-height: 0;
  overflow: auto;
  padding: 16px 14px 18px;
  background:
    linear-gradient(180deg, color-mix(in srgb, var(--chat-surface-muted) 76%, transparent), transparent 34%),
    var(--chat-surface);
}

.support-chat-message {
  display: flex;
  align-items: flex-end;
  gap: 8px;
  max-width: 92%;
}

.support-chat-message-support,
.support-chat-message-external {
  align-self: flex-start;
}

.support-chat-message-customer {
  align-self: flex-end;
  flex-direction: row-reverse;
}

.support-chat-message-avatar {
  display: grid;
  flex: 0 0 auto;
  place-items: center;
  width: 28px;
  height: 28px;
  border: 1px solid color-mix(in srgb, var(--chat-accent) 18%, var(--chat-border));
  border-radius: 999px;
  background: var(--chat-accent-soft-bg);
  color: color-mix(in srgb, var(--chat-accent) 82%, var(--chat-text));
  font-size: 0.72rem;
  font-weight: 900;
}

.support-chat-bubble {
  min-width: 0;
  max-width: min(290px, calc(100vw - 120px));
  padding: 10px 12px;
  border: 1px solid var(--chat-border-soft);
  border-radius: 8px;
  background: var(--chat-message-bg);
  color: var(--chat-text);
}

.support-chat-message-customer .support-chat-bubble {
  border-color: color-mix(in srgb, var(--chat-accent) 30%, var(--chat-border));
  background: var(--chat-accent);
  color: var(--chat-accent-contrast);
}

.support-chat-message-customer .support-chat-message-avatar {
  background: var(--chat-accent);
  color: var(--chat-accent-contrast);
}

.support-chat-message-customer .support-chat-bubble p,
.support-chat-message-customer .support-chat-bubble small {
  color: var(--chat-accent-contrast);
}

.support-chat-bubble p,
.support-chat-empty p {
  margin: 0 0 6px;
  color: var(--chat-text);
  line-height: 1.8;
}

.support-chat-bubble small,
.support-chat-empty {
  color: var(--chat-soft);
}

.support-chat-bubble small {
  display: flex;
  justify-content: space-between;
  gap: 10px;
  font-size: 0.72rem;
}

.support-chat-typing {
  padding: 0 14px 10px;
  color: var(--chat-muted);
  font-size: 0.78rem;
  font-weight: 800;
}

.support-chat-empty {
  margin: auto 0;
  padding: 24px 8px;
  text-align: center;
}

.support-chat-empty strong {
  display: block;
  color: var(--chat-text);
}

.support-chat-form {
  display: grid;
  flex: 0 0 auto;
  gap: 8px;
  padding: 10px;
  border-top: 1px solid var(--chat-border-soft);
  background: color-mix(in srgb, var(--chat-surface) 96%, var(--chat-surface-muted));
  box-shadow: 0 -10px 22px color-mix(in srgb, #020617 8%, transparent);
}

.support-chat-fields {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 8px;
}

.support-chat-form input,
.support-chat-form textarea {
  padding: 10px;
}

.support-chat-composer {
  display: grid;
  grid-template-columns: 42px minmax(0, 1fr) 44px;
  gap: 8px;
  align-items: end;
}

.support-chat-upload {
  display: grid;
  position: relative;
  place-items: center;
  width: 42px;
  min-width: 42px;
  height: 44px;
  min-height: 44px;
  border: 1px solid var(--chat-border);
  border-radius: 8px;
  background: var(--chat-input-bg);
  color: color-mix(in srgb, var(--chat-accent) 78%, var(--chat-text));
  cursor: pointer;
  transition:
    border-color 160ms ease,
    background-color 160ms ease,
    color 160ms ease;
}

.support-chat-upload:hover,
.support-chat-upload-has-file {
  border-color: color-mix(in srgb, var(--chat-accent) 58%, var(--chat-border));
  background: var(--chat-accent-soft-bg);
  color: var(--chat-accent);
}

.support-chat-upload svg {
  width: 20px;
  height: 20px;
  fill: currentColor;
}

.support-chat-upload input[type="file"] {
  position: absolute;
  inset: 0;
  width: 100%;
  height: 100%;
  min-height: 0;
  opacity: 0;
  cursor: pointer;
}

.support-chat-upload::after {
  content: attr(data-file-count);
  position: absolute;
  top: -6px;
  right: -6px;
  display: none;
  place-items: center;
  min-width: 18px;
  height: 18px;
  padding: 0 5px;
  border: 2px solid var(--chat-surface);
  border-radius: 999px;
  background: var(--chat-accent);
  color: var(--chat-accent-contrast);
  font-size: 0.68rem;
  font-weight: 900;
  line-height: 1;
}

.support-chat-upload-has-file::after {
  display: grid;
}

.support-chat-composer textarea {
  height: 54px;
  min-height: 54px;
  max-height: 112px;
  padding: 11px 12px;
  line-height: 1.75;
  overflow: auto;
  resize: none;
}

.support-chat-composer button {
  display: grid;
  place-items: center;
  width: 44px;
  height: 44px;
  min-height: 44px;
  border: 1px solid var(--chat-accent);
  border-radius: 8px;
  background: var(--chat-accent);
  color: var(--chat-accent-contrast);
  font: inherit;
  font-weight: 900;
  cursor: pointer;
}

.support-chat-composer button svg {
  width: 21px;
  height: 21px;
  fill: currentColor;
  transform: scaleX(-1);
}

.support-chat-composer button:hover {
  background: var(--chat-accent-hover);
  border-color: var(--chat-accent-hover);
}

@media (max-width: 1220px) {
  .chat-report-page .chat-stat-grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }

  .chat-messenger-shell {
    grid-template-columns: minmax(240px, 330px) minmax(0, 1fr);
  }

  .chat-messenger-info-panel {
    grid-column: 1 / -1;
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }
}

@media (max-width: 920px) {
  .chat-page-header,
  .chat-row,
  .chat-reply-actions {
    align-items: stretch;
    flex-direction: column;
  }

  .chat-stat-grid,
  .chat-stat-grid-compact,
  .chat-filterbar,
  .chat-report-grid,
  .chat-messenger-shell,
  .chat-detail-grid,
  .chat-form-grid,
  .chat-form-inline {
    grid-template-columns: 1fr;
  }

  .chat-row-meta {
    justify-items: start;
  }

  .chat-row-actions {
    justify-content: flex-start;
  }

  .chat-report-overdue-row {
    grid-template-columns: 42px minmax(0, 1fr);
  }

  .chat-report-page .chat-stat-grid {
    grid-template-columns: 1fr;
  }

  .chat-report-overdue-row .chat-row-meta {
    grid-column: 1 / -1;
  }

  .chat-message-bubble {
    max-width: 90%;
  }

  .chat-conversation-list,
  .chat-messenger-thread-panel .chat-thread {
    max-height: none;
  }

  .chat-messenger-list-panel,
  .chat-messenger-thread-panel,
  .chat-messenger-info-panel,
  .chat-side-card {
    min-width: 0;
  }

  .chat-thread-search {
    grid-template-columns: 1fr;
  }

  .chat-thread-search span {
    min-width: 0;
    text-align: right;
  }

  .chat-messenger-info-panel {
    grid-template-columns: 1fr;
  }

  .chat-user-page .chat-messenger-thread-panel {
    order: 1;
    min-height: 560px;
    border: 1px solid var(--chat-border-soft);
    border-radius: 8px;
  }

  .chat-user-page .chat-messenger-list-panel {
    order: 2;
    border: 1px solid var(--chat-border-soft);
    border-radius: 8px;
  }

  .chat-user-page .chat-messenger-info-panel {
    order: 3;
  }

  .chat-user-appbar,
  .chat-user-messenger-shell {
    height: auto;
  }

  .chat-user-appbar {
    align-items: flex-start;
    flex-direction: column;
  }

  .chat-user-messenger-shell {
    overflow: visible;
    border: 0;
    background: transparent;
    box-shadow: none;
    gap: 12px;
  }

  .chat-user-page .chat-conversation-list {
    max-height: 360px;
  }

  .chat-user-page .chat-thread-head small {
    max-width: 68vw;
  }
}

@media (max-width: 520px) {
  .chat-page {
    gap: 12px;
  }

  .chat-page-header,
  .chat-side-card,
  .chat-filterbar,
  .chat-bulk-form,
  .chat-report-card,
  .chat-messenger-thread-panel,
  .chat-messenger-list-panel {
    border-radius: 8px;
  }

  .chat-page-header {
    padding: 16px;
  }

  .chat-page-header h1 {
    font-size: 1.18rem;
  }

  .chat-stat-grid {
    gap: 10px;
  }

  .chat-row-actions,
  .chat-modal-actions {
    width: 100%;
  }

  .chat-row-actions .chat-button,
  .chat-row-actions form,
  .chat-modal-actions .chat-button {
    width: 100%;
  }

  .chat-canned-reply-modal-shell {
    align-items: center;
  }

  .chat-canned-reply-modal-dialog .ui-modal-head,
  .chat-canned-reply-modal-dialog .ui-modal-body {
    padding: 14px;
  }

  .chat-canned-reply-modal-dialog .ui-modal-title {
    font-size: 1.05rem;
  }

  .chat-canned-reply-modal-dialog .ui-modal-description {
    margin-top: 4px;
    font-size: 0.78rem;
    line-height: 1.7;
  }

  .chat-canned-reply-form,
  .chat-canned-reply-form .chat-form-grid {
    gap: 10px;
  }

  .chat-canned-reply-form .chat-field {
    gap: 5px;
    font-size: 0.78rem;
  }

  .chat-canned-reply-form .chat-field input,
  .chat-canned-reply-form .chat-field select {
    min-height: 38px;
  }

  .chat-canned-reply-form .chat-field textarea {
    min-height: 88px;
  }

  .chat-stat {
    min-height: 88px;
  }

  .chat-thread {
    padding-inline: 10px;
  }

  .chat-message-bubble {
    max-width: 94%;
  }

  .chat-user-metrics {
    width: 100%;
    justify-content: space-between;
  }

  .chat-mini-stat {
    flex: 1 1 0;
    justify-content: center;
    min-width: 0;
  }

  .chat-user-page .chat-thread-head {
    gap: 8px;
    padding: 10px;
  }

  .chat-user-page .chat-peer-head {
    gap: 8px;
  }

  .chat-user-page .chat-thread-head small {
    max-width: 48vw;
  }

  .chat-thread-context-strip {
    padding-inline: 10px;
  }

  .chat-user-page .chat-messenger-thread-panel .chat-thread {
    padding: 12px 10px;
  }

  .chat-user-page .chat-message-bubble {
    max-width: 88%;
  }

  .chat-user-composer,
  .chat-reply-composer {
    grid-template-columns: 42px minmax(0, 1fr) 42px;
  }

  .chat-composer-attach,
  .chat-composer-send {
    width: 42px;
    height: 42px;
    min-height: 42px;
  }

  .chat-message-actions {
    align-items: stretch;
    flex-direction: column;
  }

  .chat-inline-message-form {
    width: 100%;
  }

  .support-chat-widget {
    left: 14px;
    bottom: 14px;
  }

  .support-chat-trigger {
    width: 54px;
    height: 54px;
  }

  .support-chat-panel {
    bottom: 14px;
    width: calc(100vw - 28px);
  }

  .support-chat-open .support-chat-trigger {
    position: fixed;
    left: 28px;
    bottom: min(224px, calc(100dvh - 94px));
    width: 46px;
    height: 46px;
    border-color: color-mix(in srgb, var(--chat-accent) 38%, var(--chat-border));
    background: var(--chat-surface);
    color: color-mix(in srgb, var(--chat-accent) 84%, var(--chat-text));
    box-shadow: 0 16px 34px color-mix(in srgb, #020617 18%, transparent);
    transform: none;
  }

  .support-chat-card {
    height: calc(100dvh - 36px);
    min-height: 0;
    max-height: calc(100dvh - 36px);
  }

  .support-chat-bubble {
    max-width: calc(100vw - 118px);
  }

  .support-chat-fields {
    grid-template-columns: 1fr;
  }

  .support-chat-head {
    gap: 8px;
    padding-inline: 12px;
  }

  .support-chat-history-link {
    max-width: 118px;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
  }

  .support-chat-context {
    align-items: flex-start;
    flex-direction: column;
    gap: 2px;
  }
}

:root[data-theme="light"] .chat-page .chat-filterbar select,
:root[data-theme="light"] .chat-page .chat-bulk-toolbar select,
:root[data-theme="light"] .chat-page .chat-bulk-controls select,
:root[data-theme="light"] .chat-page .chat-side-form select,
:root[data-theme="light"] .chat-page .chat-reply-form textarea,
:root[data-theme="light"] .chat-page .chat-note-form textarea,
:root[data-theme="light"] .chat-page .chat-thread-search input,
:root[data-theme="light"] .chat-page .chat-inline-message-form textarea,
:root[data-theme="light"] .chat-page .chat-check-list,
:root[data-theme="light"] .chat-page .chat-upload-control input,
:root[data-theme="light"] .support-chat-widget .support-chat-upload input {
  background: #ffffff !important;
  color: var(--chat-text) !important;
}

:root[data-theme="light"] .chat-page .chat-check-list label {
  background: var(--chat-surface-muted) !important;
  color: var(--chat-text) !important;
}

:root[data-theme="light"] .support-chat-widget .support-chat-card {
  background: #ffffff;
  box-shadow: 0 24px 54px rgba(15, 23, 42, 0.13);
}

:root[data-theme="light"] .support-chat-widget .support-chat-messages {
  background:
    linear-gradient(180deg, rgba(238, 243, 248, 0.92), rgba(255, 255, 255, 0.5) 42%),
    #f8fbff;
}

:root[data-theme="light"] .support-chat-widget .support-chat-form {
  background: #ffffff;
}

:root[data-theme="light"] .support-chat-widget .support-chat-bubble {
  background: #ffffff;
}

:root[data-theme="light"] .support-chat-widget .support-chat-message-customer .support-chat-bubble {
  background: var(--chat-accent);
}

:root[data-theme="light"] .chat-page .chat-conversation-list .chat-row {
  background: #ffffff !important;
}

:root[data-theme="light"] .chat-page .chat-bulk-checkbox {
  background: #ffffff !important;
}

:root[data-theme="light"] .chat-page .chat-conversation-list .chat-row:hover,
:root[data-theme="light"] .chat-page .chat-conversation-list .chat-row-active,
:root[data-theme="light"] .chat-page .chat-conversation-list .chat-row-hot {
  background: var(--chat-accent-soft-bg) !important;
}